We always ask our clients to tell us truthfully how they appreciated our service to them. Their feedback is so important! Here are a few highlights of what people are saying about us…
We have known Arlene for many years and watched how time after time she sold beautiful homes in our town of Short Hills. When we decided to put our home on the market after 28 years of living in it – we considered Arlene along with several other strong and experienced brokers. We selected Arlene for a number of reasons: her experience in general and in our community specifically, her sincere and genuine style, her honestly and her drive to sell our home for us. She was a real pleasure to work with throughout our process – from the marketing plan, the brochure of our home, ultimately bringing us real potential buyers and, finally, when we sold our home … Arlene was terrific in helping us with next steps such as moving companies and cleaners. Arlene goes beyond the call of duty, we recommend her highly and would be happy to talk further with anyone considering Arlene and her team.
I can not thank Arlene and the entire Gonnella team enough for the smooth and timely sale of our home in Short Hills. Arlene provide accurate and realistic advice on pricing the home, aggressively marketed the property, and amazingly brought in a full price offer despite significant competing supply and a general weakening in the market. The Gonnella team’s contribution to completing the home sale did not end with the signing of the sale contract, as they staffed and oversaw the home inspection, obtaining of the fire and occupancy permits, and even the signing off and closing of several open building permits just before closing. Having bought and sold 3 homes in Short Hills over the 20+ years we resided and raised our family in the township, I can say with hand over heart, that Arlene is the most impressive real estate professional we have worked with in selling or buying a home. I can not recommend her and the Gonnella team strongly enough.
I have experience working with Arlene on two transactions — the sale of our home in Millburn and the purchase of our home in Short Hills. We wouldn’t hesitate to have Arlene represent us again and we have no reservations about referring Arlene. Arlene’s knowledge of the local real estate markets and her negotiating skills helped us get top dollar for our house in Millburn and she helped us negotiate a great price for the home we purchased in Short Hills. Above all, I was impressed by her responsiveness, integrity and professionalism.
My wife and I worked with Arlene to find a new home in Short Hills. Her service from start to finish was exemplary. Arlene is an absolute professional with extensive experience. She knows the area extremely well and made the entire journey comfortable and even enjoyable. We would recommend her unreservedly to anyone.
Arlene was really helpful and patient as it took us over two years of going back and fourth on the decision to move out from the city. She provided great advice on many of the small details that are easy to overlook. We are sure to use her again if we move within the area.
Best broker in nj! Was there for us 24/7 and was extremely professional throughout the entire process. I highly recommend Arlene for anyone’s real estate transaction – whether selling or buying. She helped us work through any issues that arose for a successful and smooth transaction.
Arlene is as good as it gets in the residential real estate brokerage business. She sold us our house in 1992 in Summit NJ and she found us the perfect buyer for the house almost 23 years later. We have dealt with many realtors in different parts of the United States and we can honestly say that there is no one that we would rather have in our corner than Arlene Gonnella when it comes to any and all of our real estate needs (buying and selling) They don’t come any better than Arlene and we can’t be happier with her service. Ashley and Linda Cooper Summit , NJ
Arlene Gonnella is an amazing realtor! Because of her, our buying experience has been seamless. We had a lot of specific criteria that needed to be met in a short time period and Arlene went above and beyond to help us find the perfect home that meets all our needs. The whole Gonnella team is an excellent group of people who truly care about their clients and enjoy what they do. Even after our deal was done, Arlene continues to help us with finding contractors, doctors and schools in the area. We have not just found a realtor, but found a friend for years to come!
We called Arlene on Thursday afternoon and she arrived to meet us within an hour! We had a lovely chat about our plans to put our house on the market…Three days later we got one offer and the following day – the second! Our home was sold, literally, in several days without any effort on our part. We didn’t even understand what happened, it so fast. Arlene and Tom took care of everything! Arlene is a wonderful, sincere person with a vibrant and powerful energy and to top it off has an exceptional knowledge of the local market , and is a top agent in our Millburn – Short Hills area… The whole Gonnella Team were very professional, positive and led us every step of the way. We are so happy we went with Arlene and her team and would highly recommend her to anyone. Thank you Gonnella Team for making this rather challenging experience of selling a house feel like a breeze!!!
We wanted a realtor who knew the neighborhood and could give us advice on the best strategy for preparing our home for sale and marketing it. We chose Arlene for both her expertise and her responsiveness. We were also concerned about the timing and had thought we needed to wait until next year to get the house ready to be sold, as it needed a lot of work. Before choosing Arlene, we spoke to other realtors who were pushing us to list quickly and presenting the house as a “handyman’s special”. Arlene took the time to discuss the various options we could take and how the various options would affect the sale in terms of pricing, timing, the mortgage interest rate environment, etc. Given the current market for homes in South Mountain and the attraction of the neighborhood school, we decided to try and get the work done rapidly so the house could be listed by the end of May. Arlene helped us find contractors that could do the needed work in a timely manner. We moved out in mid-April, the work was done and done well, and the house was listed just before the Memorial Day weekend when the open house was held. By the day after the open house we had four offers to choose from, all above the asking price. Arlene also helped us through post-sale process and helped us stay calm throughout the tensions and vagaries of getting the house to closing. I am confident that if we had not chosen Arlene as our realtor we would have netted considerably less for the sale. Additionally, by putting it up for sale when we did, we avoided the extra expenses of carrying the home for an extended period. We are happy to recommend her services.
We now know why Arlene is #1. We bumped into her at an open house and she quickly became our agent. She listened to our wish list and didn’t waste our time showing us homes that didn’t fulfill it. When we were drawn to one house for its curb appeal, she practically jumped over a huge fence into a yard with a pit bull to show it to us (not an exaggeration). She was not only able to get us in to see the house, she also put us in touch with a family down the street who could talk to us about the neighborhood, an important concern for us. She seems to know everyone in town and could easily recommend schools, entertainment, etc. which we desperately needed coming from out-of-town. Arlene was simply a joy to work with and we recommend her without hesitation.
Arlene and the Gonnella Team are consummate professionals who made the sale of our Short Hills home seamless. From initial pricing through closing they assisted us in all facets of the transaction. They couldn’t have made it easier for us. We would come back to Team Gonnella in a heartbeat!
Arlene is amazing, she goes above and beyond what other agents do and her response time is immediate. We wanted a new construction home but the few relevant homes on the market weren’t working out for us. She called around all the builders in town to see what else was coming up and got us in to see these homes before they finished construction or were even listed. Anytime we wanted a floorplan or other document she would email it and also have someone in her office print and bring to us immediately. She or one of her team members were always available so appointments could be made at our convenience. There was never any waiting for her to do something, she was on top of it all.
Apart from being very professional, Arlene was very pleasant to deal with on a personal level, and we enjoyed very much working with her from start to finish. Arlene has a great team working with her in all aspects of the transaction from contractors, photographer etc. they are all fantastic people who know what they are doing. With that being said it took Arlene a total of 4 days to sell our house, it couldn’t have gone any better, we got the asking price and the process from accepting the offer to closing was very smooth and painless. We would recommend Arlene to anyone, whether they are selling or buying, new to the area or more seasoned buyers/sellers. Arlene knows what to do right from the get-go. She gets the job done efficiently and without any complications. It goes without saying, that now that we are looking for a new home Arlene will be right there with us, we would never consider anyone else. Thank you for all your help Arlene!
This is my 6th house which I have sold to date as i have progressed through my life with my family. I have always hand selected my realtor based on personal references and measured success. Although I have been represented by many excellent realtors, Arline is the best my wife and I have ever dealt with. Her tireless effort and drive to position a house in a very demanding marketplace is unmatched. In addition, her network of professionals were critical in making the sales process smooth and cost effective. It takes a very sophisticated realtor to handle the complexities of a real estate transaction to maximize the return on investment, and there is none better than Arline Gonnella.
Arlene is THE TOP Real estate agent in the area for good reason, she knows the market and has the buyers. She’s smart, sharp, and detail oriented, plus a she’s just an all around nice person. She sold our home in 2012 in about a month. Her and her marketing team got the job done and it was a pleasure to work with her.
I called Arlene Gonnella because I was told she would be the best to get my house sold! I had it on the market before and was not able to get it sold. Arlene came in totally confident she could sell my home and gave me a detailed marketing plan how she would not only get it sold but how she’d get me the highest price! She is a force of nature….she brought over plants to give color to my front door and back patio! She had a photographer in my house the next day…Made a beautiful brochure….Hosted a Realtors open house! Within 3 days she brought me an offer that was $9,000 less than asking price…My house was now under contract. My buyer had a delay with the closing. She answered all my calls even at 10:30 or 11 pm….she reassured me everything was ok. The minute i met her I knew I could trust her. That she would do everything to help me and she did! I would highly recommend her to anyone…No one will work harder for you!
Arlene produced beautiful and persuasive marketing materials and invited my participation at every step in the process. My house was located on a busy street and I thought it would be difficult to sell. I was more than pleased when Arlene expressed her opinion, at our first meeting, that the house was worth almost 30% more than I would have imagined, and her result proved her right. Arlene made herself available 24/7 (and I was not shy about calling!), and she was warm, friendly, down-to-earth, professional, and effective. I would recommend her to any seller without a moment’s hesitation.
Words cannot express how delighted my wife and I were with Arlene and her team. It’s refreshing to deal with someone who delivers more than promised, and exceeds expectations in every way. They are there for you from the moment they first come to check out the house you are listing until the final closing papers are signed. I am in awe of their unmatched savvy, professionalism and integrity. I highly recommend them to anyone that is dealing with real estate.
On behalf of my family I would like to take this opportunity to thank Gonnella Team most sincerely for their excellent work for selling our old home in Millburn and purchase of our dream house in Short Hills. We could not be happier with the result and, given the current interest rate rises, the sale price was much welcomed in this current climate with multiple bids. Thanks also for ensuring that only qualified buyers were shown our property. This greatly reduces the stress on us in having lots of people through the house and open days every weekend. I am pleased to say that you sold our property in just a few weeks. We also want to take the time to let your team know how happy we are in our new house and thank you for your sincere service and friendly support, which reflects real customer service skills, which resulted fruitfully with purchase of our new home in Short Hills. We are so happy with the results and indeed would recommend you to all my friends, if any of them needs a real service of a real estate agent. The area knowledge you have is amazing. Above all your customer service is well beyond anyone’s expectation. We can’t thank you enough for all that you have done. Thank you again for your professional approach and the great job! Many Thanks – Shweta & Sanjay Troy Dr Short Hills NJ
We loved our home in Short Hills. But at our age, with retirement soon to be, we decided to downsize. The Gonnella Team, headed up by Arlene Gonnella were terrific and very patient. Our home was very special. But it seemed that the new younger crowd wanted things like 8 to 10 foot basement ceilings and other things our home didn’t have in spite of being classic, spacious and wonderful. Many prospects didn’t seem to care that it was built in 1912 by a famous inventor and was now deemed historic. But the Gonnella Team had the patience, marketing and networking connections to find a buyer who was looking for exactly what we were offering. The Gonnella Team found that right buyer and completed the sale. Trust me, it took time but their team never tired and in the end all parties were happy. Great job Team Gonnella. – Mike and Katherine
We lived in Short Hills for over 25 years. Arlene and her team were wonderful throughout our home sale. They helped us with a solid selling strategy which included home staging, detailed analysis of home prices in our neighborhood, and hand holding throughout the closing process. Sometimes the home closing process can be very difficult but Arlene and Tom were there for us to complete the sale after some closing complications that could have derailed the sale. I can not recommend Arlene and her team more highly.
We really appreciate all the effort you put into selling our Short Hills home. We loved living there and thanks for all the support throughout the process. We are excited to be entering a new chapter in our lives and New York pulses with energy, lots of shows, plays, restaurants, and close to our girls.
Arlene is an excellent agent. She listened to what my wife and I were looking for and found us a home that met our every need and desire. She is incredibly responsive and was helpful to us even after we closed on our home. She continues to provide support to me and my wife as we choose the various vendors in town to maintain our home. She also has taken the time to introduce us to our neighbors. We are so happy to have worked with her on our home purchase and look forward to staying in touch with her and her team.
Very persistent, very resourceful, great attitude. Works hard from start to finish, good instincts and will do what it takes to make a sale. Arlene is trustworthy and attentive. would hire her for any sale in Short Hills NJ. – Larry
Arlene and her team were very responsive, always available, forth coming with necessary information, and knowledgeable about process. Her extensive experience, knowledge of the community, and understanding of the buyers’ needs and wants were very valuable in the selling process. Her understanding of the sellers’ needs and wants were equally valuable. Her calm and relaxed manner were very helpful as well. I would be happy to recommend her to a potential seller or buyer. – Lou
Arlene worked with us to find the perfect house for our family. It was not an easy road for her as our list was long and ever changing. Throughout the long process Arlene provided great advice and guidance and also showed the extraordinary patience. Arlene is the top agent in the area and also the hardest working. She doesn’t shy away from difficult situations and will work to ensure you land your dream house. Thank you Arlene for all your assistance.
Arlene was extremely insightful when Iris and I sold our home in Short Hills (NJ) during the fun market of 2011. -Andrew
Our family wants to leave register our experience with Arlene and her team. First we bought our house with her. She was amazing, showing us exactly what we wanted, wasting no time going direct to the point. She defended and guided us throughout the whole process, it was the first time we bought a house and she was extremely patient and very sweet. We grew our family and it was time to move she came to our house on saturday, on following thursday on broker’s open house we already had a full asking price offer. On Sunday the day of the open house we had 8 offers and we were able to sell better than the price she said we would sale. She did a AWESOME job, she knows the market and she has contacts. Sold my house in less than one week. We recommended to friends and it is the way to go….best broker i ever met. -Ana Chris and Julia
I just want to thank you for the amazing job you did selling our house. Your marketing plan and price assessment were right on! Had we listened to the other realtors we interviewed, we would have left hundreds of thousands of dollars on the table. You were always so professional and patient and a pleasure to work with. You dealt well with my husband and me no matter how anxious we got. You were calm and reassuring, with the knowledge and experience to lead us in the right direction. So far, our transaction has gone very smoothly and we anticipate a continued amicable relationship with our buyers. We owe so much to you! Please let me know if I can ever give you a reference. In our eyes, you are the best realtor in the area and we are so blessed to have chosen you to work with.-Kelly and Adam
John and I are delighted with the job you and your team have done. We came to you to sell our house based on the recommendation of friends, who you helped sell two homes and buy a third. They said that if we wanted to get the job done quickly, you were the one to chose. So deciding to sell at the end of May, we knew that the peak selling period would soon be over and we needed an agent who would give our house sale a high priority. We were amazed by how promptly you and your team responded to our request for a discussion about listing our house, and once agreed, how quickly and well everything was done. Your help with staging the house, the photographer, the marketing flyers and brochures – were all quickly executed and of the highest level of professionalism. We felt you provided us with very sound advice throughout the process, and that the depth of your experience and understanding of the market was invaluable. And of course, the proof is fully in the results. Ten offers within 10 days of our first meeting with you – most of them above the asking price! Now that’s good marketing!! -Jacqueline and John
Dearest Arlene, thanks ever so much for all the effort you put in over the last few days on our behalf. We truly appreciated everything you did… nobody could’ve done more as gracefully! -Vicky and Vibha
Hip Hip Hooray! We couldn’t have done it without you. You are awesome! Thanks for all your diligence and hardwork! -Michelle & Ken
Thanks a million for everything that you did for me. You exemplify the highest level of integrity and all of your efforts on my behalf are gratefully appreciated. -Judy
Thank you for everything, the house, the beautiful candle holders and your very generous donation. You made the whole house process very easy and i have no doubt we are going to be very happy in Millburn. -Joe
Arlene is simply the best at what she does! When we first met her, I knew that she would find us our home (and we had been working with someone else , never seeing the ‘right’ house). It happened four weeks later and her support and expertise with negotiation was incredible. We could ask her anything, too. From painters to inspectors, she knows everybody. It was a pleasure knowing and working with her. -Kanika
Arlene is a true professional and a pleasure to work with. She watches out for your interest at all times.
Arlene (and Tom) were professional, helpful and responsive throughout the home buying process. As a first time home-buyer, I needed someone who I could trust and Arlene and Tom provided that trust. Even post-closing, when an issue came up, I reached out to Arlene and she not only provided me with advice on dealing with the situation, but also was there every step of the way. -Harshal
On every level we had the most wonderful experience with Arlene. She was professional and extremely knowledgeable, and always there for us. Not only did she find us the perfect home, she sold our other house quickly. We are so happy in our new home thanks to Arlene. -Bonnie
I highly recommend Arlene Gonnella to be your real estate agent. My wife and I met Arlene over ten years ago, thought she was a terrific real estate agent and hired her to help us purchase a new home and sell our existing home. We felt that she did an excellent job on both counts. Ten years later, Arlene is now helping us again to sell our current home and purchase a new home in Short Hills. We expect to close on both homes in early September. Arlene did everything to ensure that everything went very smoothly. She has a tremendous reputation that has certainly been earned. -Darin
My husband and I have had the pleasure of working with Arlene Gonnella and her husband Tom Gonnella and Team. When interviewing your prospective realtor rest assured that you will be in the best of hands with this real estate professional team. I can honestly tell you this as a dental professional but even more so, as a realtor. The negotiation which is critical to any transaction was handled honestly and professionally. The advice, referrals to good people who provide service to help you ready your home for sale was invaluable. The steps requiring the sale, inspection, inspection issues, sale price discussion and reality, appraisal access, Fire department and CO inspection and requirement, ensuring mortgage qualification and contingency is fulfilled, discussion with the attorney at appropriate times and clearly explaining expectations for the closing and arranging the walk through were all handled by the team. When you work with a professional these aspects seem effortless like an athlete doing a complicated maneuver. -Dr. Wendy
You have been a life saver during this move! It was such a process and it was great knowing you were here to help us. -Todd and Elizabeth
Glenn and I loved working with you. You took the stress out of a very stressful time for us. We appreciate everything you and Tom did on our behalf. -Beth and Glenn Dranoff
It’s over! You did your magic! Actually this is a thank you for your expertise, your gifts and your friendship. Thank you for making the move easier than most people have it. –Sharon
Thank you for a whole bunch of things…and most of all getting us this great house!!! -Dianne & Jamill
We really appreciated your advice, counsel, and professionalism, throughout the process. We will certainly be recommending you to anyone we know looking to move into the area. -Mark & Jennie
All the fabulous goodies made us feel so welcome in our new home! Again thank you so much for all your help. -Judy & Bill
Arlene took care of everything – we felt like family. -Walter & Pat
Arlene, thank you for the wonderful gifts! Your thoughtfulness, professionalism, expertise and friendly face made a very stressful time easier to bear. -Fondly, Nancy
Dear Arlene, I had so much fun looking at houses with you and I know we found the perfect home! –Jesse
We love everything, and when we open our bottle of champagne, we will toast our new home and the friends who helped us find our way home. -Ronnie and Michael
Dear Arlene, I want to thank you, thank you, thank you. Thank you for your patience and dedication to helping us find and purchase our new home. Thank you for your skill, advice, and talent in selling our old home. -Jamie and Jon
Dear Arlene, thank you, thank you. You did a fabulous job for us, as usual. Thank you for your hardwork, dedication, and most all your consideration on selling the two houses. -Sydra and Grant
Thanks to you & Tom for your amazing support throughout our buying & selling processes. You are both a “dream team” & were able to move at warp speed on everything-from our bid being accepted on one house, to our house being under contract one week later,it was just amazing to work with both of you! You seem to think of every detail & are somehow on top of multiple details all at the same time. -Sheri & Jason
How do you thank someone who has done so much? You give so much of yourself. –Sydra
We can’t thank you enough for all your hard work, persistence and follow-through in getting our house on the market and sold within weeks. We wish you both much success! -Ken & Michelle
It was a pleasure and experience meeting you and knowing that the sale of my house was in good hands. I will always recommend you to anyone whom I know needs an efficient realtors. -Alma
It was truly a pleaasure working with you! Thanks for all that you’ve done! -Robert and Andrea
It’s been wonderful working with you. You turned a tough market into as great experience. -Julie and Kim
Just wanted to once again say thank you for all the work you did to make our lives run smoothly during our sale. -Lou and Cindy
Telling you how much we appreciate all you have done for us in the past 14 months. Your ethics, energy and determination reassured us every step of the way. –Ronnie
I wanted to truly, truly thank you for all you have done for our family. You have been so much more than a real estate agent! I think you are an amazing person! -Diane
Thank you for all of your help along the way- making us feel so comfortable at every turn. You made the whole process much less stressful and much more fun. -Jason and Stephanie
Thank you for going the distance with us. Your guidance and encouragement was so helpful at every step of the way. -Jamie and Jon
Thank you so very much for all your help in finding our new home. From the email listings to the closing meeting, you were truly a caring professional who made the transition to home ownership easier. -The M Family
Thank you so much for all your help in selecting and purchasing our home! Thank to your foresight I’ve been able to register the kids for school with ease! –Pat
Thank you so much for the fabulous tour you gave us last week! We were really able to get a flavor for the towns and schools in your area. The houses we looked at were right on target too. -Carol and Don
Thank you so very much for making it happen so quickly and painlessly. You are the best! -Gerri, Bobbie, and Jackie
Thank you very much for helping me sell my home. You were terrific, as I anticipated. –Joe
Thank you very much for your terrific assistance on the sale of our home. You are a star in our minds! -The K Family
Thanks also for all of your help and support throughout our sales and purchase process! You were such a pleasure to work with! -Karin
Thanks for all you help with the closing and for making us feel welcome when we arrived. You have been a wonderful source of information and directions. -Sheri and David
Thanks so much for everything. You are the best at what you do. -Kate and Jerry
This successful result is due to your invaluable market knowledge in pricing and marketing the property. I think anyone who is selling or buying a home in Short Hills is simply crazy not to have you as a real estate agent. -Elaine
We all thank you for helping us find and buy our new home. Your hard work and expertise are much appreciated and we hope you feel welcome here anytime. -Hillary and Jim
Dear Alrene, we are so thankful to have met you and truly appreciate all of your hard work and effort in our behalf . -Maryanne and Mark
We do so appreciate all your efforts on behalf of the sale of our Short Hills home. Without you I’m afraid we’s still be the owners of two homes! Thank you. -Helen and John
You are the best! Thank you for always being there, caring and full of smiles. -Sydra and Grant
You have been so wonderful to us, both in finding us a beautiful home as well as helping us to adjust to this new community. -Kim
You really made buying a new home pain-free and extremely pleasurable. We appreciate your patience and hard work with our search. -The P Family